Problems running ScanDisk and Defrag
Speed up Your Startup
Problems saving passwords
Finding Your Mac Address
Problems Running ScanDisk and Defrag
Many people have problems running ScanDisk and/or Defrag, with the program running 10% or 30% and then stalling. Often with a message that Windows is trying to write to the drive. The problem stems from other programs running in the background while Windows is trying to defrag the hard drive. All background programs need to be turned off before running a defrag to help ensure a successful operation.
To run ScanDisk/Defrag successfully with Windows 98:
Go to Start > Run and type msconfig in the Open: box
On the General tab, uncheck all items listed under Selective startup (make sure that Selective startup is selected)
Hit apply and OK and restart Windows
This starts Windows with only the basics running; Insures nothing will interfere with ScanDisk and Defrag
Run ScanDisk and Defrag, when ready go into msconfig and select Normal startup and restart Windows
Defrag Error Message: ID No:DEFRAG005 / DEFRAG006
If you get an error message:
Error Defragmenting Drive <drive>. Windows could not access part
of the drive. Click Help and carry out the instructions for
running ScanDisk. IMPORTANT: To fix this problem, you must run
ScanDisk and choose the Thorough option.
ID No: DEFRAG005
Note that the ID No: DEFRAG005 portion of the error message may be replaced by ID No: DEFRAG006.
See Microsoft Knowledge Base Article Q160043 for a solution.
Defrag Error Message: ID No:DEFRAG009
If you get an error message:
Your computer does not have enough free memory to defrag the drive.
Quit one or more programs.
ID# Defrag009
or:
ScanDisk could not continue because your computer does not
have enough available memory.
See Microsoft Knowledge Base Article Q258838 for a solution.
Defrag Error Message: ID No:DEFRAG0026
If you get an error message:
Windows cannot defragment this drive. Make sure the disk is
formatted and free of errors. Then try defragmenting the drive
again.
ID No: DEFRAG0026
See Microsoft Knowledge Base Article Q155404 for a solution.
Defrag Error Message: ID No:DEFRAG00205
This error can occur if the Applog file in the hidden \Windows\Applog folder is damaged.
To fix this:
First make sure that you are able to see hidden files on your system. See Show all files to see how to show hidden files/folders.
Select Start > Find, and then click Files or Folders
In the Named box, type applog, select C: in the Look in box, click to select the Include sub folders check box, and then click Find Now
Double-click the Applog folder to open it
On the Edit menu, click Select all
On the File menu, click Delete, and then click Yes when you are prompted to confirm the deletion.
Add a value for DEFRAG.EXE /ALL to the RunServicesOnce key
The Disk Defragmenter for Windows 98 (DEFRAG.EXE) may start and not complete its task. If repeated attempts to defragment the drive are unsuccessful, it may be because an application is writing to the disk. The Disk Defragementer cannot share access to a drive with other tasks.
An application loading automatically at startup may interfere with DEFRAG. Run DEFRAG before applications load at startup by adding a value for DEFRAG.EXE /ALL to the RunServicesOnce key in the registry.
Note: You can use your computer while Disk Defragmenter is running, however, Disk Defragmenter restarts if the contents of the drive you are defragmenting change.
1. Select defrag.inf found in the \tools\mtsutil folder on the Windows 98 CD
2. Right-click defrag.inf, and choose Install from the menu
The next time you start your computer, Windows will defragment your drive(s) automatically.
ScanDisk Errors on IDE Hard Disks larger than 32GB
If your computer uses a Phoenix BIOS and uses the Phoenix BitShift translation algorithm to report the geometry of large IDE hard disks, the Windows protected-mode IDE disk driver (Esdi_506.pdr) may not correctly recognize the translation mode for the drive, resulting in an inability to access areas of the drive beyond the first 32GB.
In such cases, if you use the protected-mode (graphical) version of ScanDisk to perform a thorough scan (which includes a surface scan) on an integrated device electronics (IDE) hard disk that is larger than 32GB in size, ScanDisk may report errors on every cluster after approximately cluster number 967,393.
Microsoft has released an updated Esdi_506.pdr driver for Windows 98 and Windows 98 Second Edition. The file is available for download from the Microsoft Download Center, and is also available from the Microsoft Windows Update Web site. The Microsoft Windows Update site contains localized versions of this fix.
Speed Up Your Startup
Speed up your startup time by turning off those little system-level tasks you don't need. Every application that launches at startup munches a few clock cycles, pulling power away from your CPU that could focus on more interesting stuff, such as games.
To run MSCONFIG, follow these steps.
Go to the Start menu.
Choose Run.
Type in msconfig.
Press OK.
Now that you are in MSCONFIG, go to the Startup Tab. Only uncheck any programs that you are familiar with. Otherwise, you may inadvertantly turn something off that you need to compute normally. When you are finished selecting programs, click OK. Next time you start your computer, it should launch faster.
If you turn off a program that you need, simply restore it. Open MSCONFIG and click on the General tab. Selct the box stating Normal Startup - restore all drivers and software.
MSCONFIG is not available with Windows 95.
PROBLEMS SAVING PASSWORDS
We see a lot of users who have problems saving passwords in Internet Explorer and Outlook Express. If the password check box is unavailable, you may not be properly logged onto Windows. This password problem can happen for several other reasons. For more information, check out this Microsoft Knowledge Base article:
http://support.microsoft.com/support/kb/articles/Q137/3/61.asp
Finding Your Mac Address
Windows XP
Click on the Start menu, and select Control Panel.
Double click on Network Connections.
Double click on Local Area Connection.
Click on the Support tab and then click on the Details button.
The Hardware Address is labeled Physical Address.
Windows 2000
Select the Start menu, and the Run... option.
Type winmsd; Click OK.
Open Components, Network, then Adapter.
From the right hand side of the window locate your network adapter. The Hardware Address is labeled MAC Address under the adapter.
Windows 95,98, or Windows ME
Select the Start menu, and the Run... option.
Type winipcfg; Click OK.
Make sure the adapter type in the white drop-box is set to your ethernet adapter (not PPP or Dial-Up adapter).
The Adapter Address is your Hardware Address (or MAC Address).
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